Understanding Adhoc Charges

The next type of charges we will be covering are Adhoc Charges. Adhoc Charges are customised charges that cover costs associated with work and activities that are adhoc in nature and will therefore, not apply to every order every time. Follow along with Brittany as she explains what an Adhoc Charge is.

What are Adhoc Charges

Adhoc Charges are customised charges that allow you to add on charges to orders that may not apply to every job. For example, you may create an Adhoc Charge for Demurrage (waiting time), Hand Unload, and Labelling work. Adhoc Charges can apply to all Customers, be customer-specific or be customised for an individual order.

Adhoc charges are created to be available across the entire organisation and then further adjusted within each of your Customer's Rate Cards. For example, you can have an Adhoc Charge for Pallets Wrapped, but set a price of $3 a pallet for Customer A and $4 a pallet for Customer B. This would be achieved by adjusting the Adhoc Charge within each Customer's respective rate card.

Benefits of Adhoc Charges

• Allows for flexibility in how you charge your customers
• Ensures all costs are covered, including charges that you may not have originally foreseen
• Allows customisation in how you charge your customers
• Avoids manual work of writing down extra charges that may need to be applied
• Removes the responsibility on people remembering what extra charges need to be applied as you can record adhoc charges at the time of handling the order

Use cases of Adoc Charges

• Demurrage (waiting time)
• Hand Unload
• Labelling work
• Packaging

Nick from Coffee Warehousing and Distribution will be able to utilise adhoc charges to cover extra costs for labelling and packaging work they complete for their customers. They also unpack containers at their site and will be able to use adhoc charges to charge their customers for this work. 

How to add an Adhoc Charge

Now that we have an understanding of Adhoc Charges and Adhoc Charge Groups we can cover  how to create an Adhoc Charge. Follow along with Brittany as she talks through how to create an Adhoc Charge in your CartonCloud account.

How to apply an Adhoc Charge 

Once you have created your Adhoc Charges you then need to apply them to the orders they are applicable for. Follow along with Brittany as she explains how to apply Adhoc Charges.