Skip to content
  • There are no suggestions because the search field is empty.

How to update the CartonCloud mobile app

Table of Contents 


Purpose

In order to optimise the full benefits of the CartonCloud mobile app, the latest version of the app must be installed on your device. To ensure your app is up to date, you can configure your device to update it automatically or manually update it. 


Benefits of updating the mobile app 

  • Latest features - our latest features and improvements are made available by updating the app, therefore, you need the latest version of the app to utilise the latest features. 
  • Improved performance - faster loads times and reduced risk of the app crashing when you are using the latest version of the app. 
  • Bug fixes - bugs can impact app performance and usability. Updates will fix any bugs that may be in the application. 
  • Security - outdated apps can pose a higher risk of cyberattacks.


How to update automatically

iOS

  • Navigate to Settings on the device. 

  • Click App Store

IMG_3EFE5E95CBFF-1 (1).jpeg

  • Under the Automatic Downloads section, slide the toggle against App Updates.
     

IMG_E583496DE690-1 (1).jpeg
The apps on your device will now automatically update as updates become available.

Android 

  • Navigate to the Google Play Store. 

  • Select the User button in the top right corner of the screen. 

Screenshot_20210921-122902_Google Play Store copy.jpeg

  • Select Manage apps and device.

Screenshot_20210921-123005_Google Play Store copy.jpeg

  • Select the Manage tab. 

Screenshot_20210921-123035_Google Play Store copy.jpeg

  • Select CartonCloud from the available apps. 

Screenshot_20210921-123106_Google Play Store copy.jpeg

  • Click the three-dot icon in the top right corner. 

Screenshot_20210921-123128_Google Play Store copy.jpeg

  • Select the tick box next to the Enable auto-update.

Screenshot_20210921-123154_Google Play Store copy.jpeg

Your device will now automatically update the CartonCloud application as new updates are released. 

How to update manually

iOS

  • Navigate to the App store

  • Select the User icon in the top right corner.

IMG_A8EE6E1C8D7B-1 (1).jpeg

  • Scroll through the list of apps until you locate CartonCloud. 

  • Select Update

Android 

  • Navigate to the Google Play Store. 

  • Select the User button in the top right corner of the screen. 

Screenshot_20210921-122902_Google Play Store copy.jpeg

  • Select Manage apps and device.

Screenshot_20210921-123005_Google Play Store copy.jpeg

  • Select the Manage tab. 

Screenshot_20210921-123035_Google Play Store copy.jpeg

  • Select CartonCloud from the available apps. 

Screenshot_20210921-123106_Google Play Store copy.jpeg

  • Select the green Update button. 

Screenshot_20210921-123214_Google Play Store copy.jpeg