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Looking for a fun, challenging career on the Gold Coast? We're always on the lookout for more people to join our team. Check out our available roles below, or get in contact if you think you have what it takes to work here.

Why work with us?

CartonCloud is rapidly expanding due to achieving year-on-year growth in excess of 100%.

What you can expect from us

A quiet, but intense and challenging environment. Our CEO and staff work incredibly hard, and incredibly quickly. The team leads here are 10xr's and we're not willing to compromise on anything less from the staff they manage.

We have sizeable equity options with key staff members to further engagement and ensure they have some skin in the game. However, these are only discussed after we've been able to determine someones aptitude and ability to accept responsibility (responsibility ownership is a key metric here).

We offer competitive salaries and are based in the Gold Coast and have nice offices based in Burleigh Heads.

We're growing really quickly. The company you join today will be very different from the company in 6 months time (just ask any staff member who was here 6 months ago).

We encourage people to talk about, and laugh about their mistakes. We have cookie jar that names go in if you make a mistake that's deemed worthy - then on Friday we draw out one lucky winner. Most of the time it's the CEO who gets drawn as he makes more mistakes than anyone else.

Overall, it's a tough gig, but we all have fun putting in the work. We laugh about the mistakes, post a constant stream of memes on our slack channels, eat lunch together and do things on Fridays like head down to the beach and play Volleyball, put on an afternoon BBQ, bring in a Masseuse or sit down in the downstairs den and watch the Silicon Valley TV show together over a beer. Obviously we don't play volleyball every week, but we try to get out to celebrate the milestones.

Not on the Gold Coast? Consider relocating!

  • Beaches, rainforest and sunshine all year round
  • Affordable property market and lower cost of living than the major cities
  • Family-friendly environment with high-class schools and universities
  • Endless choice of outdoor activities

Right now we're not looking to take on any developers who are working remotely. We want the core team to be under one roof to keep things moving ahead at the fastest pace possible.

What kit will I get when I join?

  • Macbook Pro 13, 15 or a comparable Windows laptop if you prefer (ie: HP Spectre, Dell XPS 13 etc), carry case, additional charger etc.
  • Another 2 x 27" UHD monitors (we're all rocking the 3-screen setup).
  • Steelseries 9H headset
  • Very comfortable chair

What software do we use?

Our software architecture is documented publicly here: Software Architecture

All devs use:

  • Vagrant
  • Git / GitHub
  • JIRA / Confluence
  • Postman

PHP Devs stack / software applications:

  • PHPStorm or IntelliJ
  • LAMP - Linux (via Vagrant), PHP5, MYSQL, Apache
  • CakePHP 2.X as our underlying framework
  • Node.js
  • React w/ Reflux
  • PHP Unit

iOS Devs stack / software applications:

  • Xcode
  • Objective-C
  • React Native
  • SQL lite

Android Devs stack / software applications:

  • Android Studio
  • Java
  • React Native
  • SQL lite

How to apply for a role with us

To apply for any role with us, please email your Cover Letter and CV to:

Roles Available

Support Team Lead / Logistics Trainer for Software Company

See the job advertised on Seek


  • Burleigh Heads, Gold Coast, based SaaS (Software as a Service) company, offering a complex web & mobile app based software solution to the logistics industry

  • Servicing clients from all over Australia, New Zealand and South East Asia and looking to expand further internationally

  • Friendly international team of 21, combining many years of experience in the tech & logistics industry



  • A super-star with extensive prior experience within logistics companies using Transport Management Systems and Warehouse Management Systems

  • A strong logistics knowledge of what happens within warehouse and transport companies, particularly 3PL.

  • Able to easily answers to questions like; what is FIFO stock allocation? what is the process to receive new stock into a warehouse within a logistics system? What does runsheet, manifest or POD mean for transport companies?

  • Superuser / system lead within a 3PL warehouse and transport environment.

  • Strong communicator (with excellent written & spoken English skills, both over the phone and via email)

  • Experience using Microsoft Excel and, ideally, Google products

  • Highly recommended: Experience training other support operators / staff on using Transport / Warehousing Software, exposure to Customer Service Management practices and standard

Most of all though, we are looking for someone who is driven, adaptable and willing to learn.


The role

  • Working to ensure the system is used correctly, supporting external and internal users with advice and being a superuser type for the system.

  • Assisting customers with support on the system and help train the rest of the team on what logistics means when applied to systems.

  • Reporting of system issues to the developers via JIRA (lodging tickets in relation to issues reported). Ability to explain how to reproduce issues and highlight exactly what is / is not working correctly.

  • Documenting in our public Knowledge Base

  • Managing both phone and email support.

  • Liaising with our operations and marketing team to identify client requirements and assisting with troubleshooting

  • Managing other support team members as our company grows.


What we offer

  • Highly sought after permanent position

  • Gold Coast position and unique lifestyle

  • Competitive salary

  • Extensive training material about the software and the logistics industry in general

  • Room for personal and professional growth: we're always open to new ideas, processes and technologies and value everybody's input

  • Tuesday team lunches, Friday afternoon social gatherings plus the odd day out playing a few rounds of beach volleyball, making the most of our Gold Coast location

Don't suit our currently advertised roles?

Get in contact with us, let us know what you do, what you want to do, and why you think you'd be great here.
We're always on the lookout for great people to join our team regardless of their experience.

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