Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Location of Product Type:-

Image RemovedImage Added



How to identify your Storage Charge Error

Step 1 To View your storage error follow these steps - Click on Invoices>select the Invoice with the charge error (YES)

Image Modified


Step 2  - Next select Storage Periods Tab (should have a number in circle indicating error exists)>click on view

Image Modified


Step 3 - To look at the error message select Charges> Charge Errors as per below:-


Find your error and resolution below:-

...

However, the storage period for that week will charge for every pallet present during that week, even if its only for a day


My pallet location is charging twice even though I have selected 'Per Location' charging:

By default newly received product is always charged as 'new' storage even if added to a location already containing product. If you do not want new storage charged turn off the 'Double Charge Storage' in customer charge\detail


Image Added