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  • Ensure your bluetooth scanner is charged and switched on.

  • Ensure your bluetooth scanner is in "discoverable" mode. This may require you to scan a barcode provided in the device manual to choose how the scanner connects to your iOS device.

  • If the option is given, please choose for your scanner to operate in HID mode, ensuring that HID features for Apple iOS are enabled.

    Info

    HID features can normally be enabled/disabled by scanning the corresponding barcode in your bluetooth barcode scanner's manual.

    HID mode allows you to still bring up the iOS software keyboard while a scanner is connected. To bring up the iOS keyboard, double-pressing the scanner trigger may be required for some scanning devices.

    More information about this behaviour: Issue: Keyboard Not Showing (iOS)


  • On your iPhone/iPad, navigate to the Bluetooth settings: Settings > Bluetooth

  • On your list of Other Devices you should now be able to see your bluetooth scanner. Beware that some devices may be listed under a relatively cryptic name, often representing the model number + serial number.



  • Select your device by tapping on it. The iPhone/iPad will now attempt to pair with the device.

  • Once successfully connected, the scanner will be listed under My Devices and have a "Connected" label next to it.



  • Should the connection attempt fail check the scanner is not currently connected to another device. If you know it is /assume it might be, unpair the scanner following the steps below ("Remove Scanner") and retry the connection steps above.

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  • No keyboard displaying when trying to manual enter data: On your bluetooth barcode scanner: Ensure HID features for Apple iOS are enabled. Double-pressing the trigger button on your scanner may be required to bring up the iPhone keyboard for manual entry if you do not want to disconnect/reconnect your bluetooth scanner every time manual entry is required. HID features can normally be enabled/disabled by scanning the corresponding barcode in your bluetooth barcode scanner's manual. Issue: Keyboard Not Showing (iOS)
  • A short delay of 0.1 sec is enabled between barcode reads when using a barcode scanner in the CartonCloud app. Please be aware that scanning barcodes any faster than this may cause barcodes to be read incorrectly.
    For the popular Zebra Motorola scanner CS3070, this is done by simply pressing the small button below the main button on the scanner.
    Image Removed 

Android

Connect Scanner

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