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Roles Available


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Business Development Manager

See the job advertised on Seek

Small business keeps the world turning – it’s the lifeblood of the global economy. We focus on streamlining and automating the complexities of the logistics industry to make it easier for small and medium businesses to grow to their full potential. With us, you have the opportunity to make a huge impact on the fortunes of hundreds of business, and more importantly the lives of thousands of people.

You will find yourself working for a rapidly growing software company with a technology offering that is unique and proven, pioneering cloud-based SaaS simplicity in the warehouse and transport industry.  You will be working in a dynamic, exciting environment within an ever expanding and highly dedicated and focused team.

With an increasingly mature warehouse and transport management system, the technology is positioned to capture a dominant market position in Australia & New Zealand. The right individual is required to focus on targeted outbound sales to capitalise on this opportunity.

Excellent verbal and written communication skills are a given, although the applicant will also be street smart, and well equipped to tactfully guide conversations from prospecting to closure through understanding requirements and building value rather than the traditional “hard sell”.

Experience selling and demonstrating software products is a must, however a background in logistics or supply chain is not required (but it is a bonus!). We’ll back you to get up to speed if you’ve got a logical brain and a willingness to learn - and we’ll help you get there at lightspeed. You’ve got a proven track record of delivering sales success, but you already knew that because you’re a seasoned pro at closing deals.

You are an independent worker, however also a great team player. We are a small team, so we work together closely and our team culture is highly important to us. You will need to be prepared to do occasional travel as the business grows. A sense of humour would be an added bonus!

The successful candidate will be rewarded with a competitive package and the opportunity to progress within a fast-growing dynamic team. We’re looking for someone who believes they can make a real difference to overall business performance.

If this kind of stuff excites you, we’d love to hear from you.

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Support Team Lead / Logistics Trainer for Software Company

See the job advertised on Seek


Us

  • Burleigh Heads, Gold Coast, based SaaS (Software as a Service) company, offering a complex web & mobile app based software solution to the logistics industry

  • Servicing clients from all over Australia, New Zealand and South East Asia and looking to expand further internationally

  • Friendly international team of 21, combining many years of experience in the tech & logistics industry

 

You

  • A super-star with extensive prior experience within logistics companies using Transport Management Systems and Warehouse Management Systems

  • A strong logistics knowledge of what happens within warehouse and transport companies, particularly 3PL.

  • Able to easily answers to questions like; what is FIFO stock allocation? what is the process to receive new stock into a warehouse within a logistics system? What does runsheet, manifest or POD mean for transport companies?

  • Superuser / system lead within a 3PL warehouse and transport environment.

  • Strong communicator (with excellent written & spoken English skills, both over the phone and via email)

  • Experience using Microsoft Excel and, ideally, Google products

  • Highly recommended: Experience training other support operators / staff on using Transport / Warehousing Software, exposure to Customer Service Management practices and standard

Most of all though, we are looking for someone who is driven, adaptable and willing to learn.

 

The role

  • Working to ensure the system is used correctly, supporting external and internal users with advice and being a superuser type for the system.

  • Assisting customers with support on the system and help train the rest of the team on what logistics means when applied to systems.

  • Reporting of system issues to the developers via JIRA (lodging tickets in relation to issues reported). Ability to explain how to reproduce issues and highlight exactly what is / is not working correctly.

  • Documenting in our public Knowledge Base

  • Managing both phone and email support.

  • Liaising with our operations and marketing team to identify client requirements and assisting with troubleshooting

  • Managing other support team members as our company grows.

 

What we offer

  • Highly sought after permanent position

  • Gold Coast position and unique lifestyle

  • Competitive salary

  • Extensive training material about the software and the logistics industry in general

  • Room for personal and professional growth: we're always open to new ideas, processes and technologies and value everybody's input

  • Tuesday team lunches, Friday afternoon social gatherings plus the odd day out playing a few rounds of beach volleyball, making the most of our Gold Coast location


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