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Organisation Settings - Email

Email Configuration

These settings allow you to:

  • Configure the "Reply To" email address in your notification emails

  • Nominate email addresses that CartonCloud can forward and or receive incoming and customer emails 

For examples of these notifications see the Email Tab followed by the Notifications sub-tab of the Customer Settings article.

Setting

Description

Example

Default Email The email address that will receive replies to automated notifications that are sent from CartonCloud unless otherwise overwritten by the more specific email settings below. If all settings below are empty, this email will receive everything.  
Account Email Email to set as the "Reply To" email in your invoice template  
DMA Email (Delivery Malfunction Advice) Email to set as the "Reply To" for Consignment Error notifications

Warehouse Email

Email to set as the "Reply To" for Warehouse Notifications such as Sale Orders and Purchase Orders  
Email addresses to forward all incoming emails (Separate by ";" or ",") Allows you to forward a copy of all incoming customer emails (parsers etc) to a nominated email address. Handy for when you are first setting up your customers and want to check that all parsers are being received.  
Email addresses to receive all customer emails (Separate by ";" or ",") Allows you to receive a copy of every single email that is sent out of CartonCloud. This is good to use when you are first setting up your system to understand the types of notifications that your customer will receive.   
Disable All Outgoing Email Useful for turning off all outgoing emails when testing.  
Default Discrepancy Report Email Text Allows you to customise the content within the Discrepancy Report email for when it is sent out.