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How to resolve Consignment Charge Errors

Table of Contents


Purpose

There are a number of things which can cause CartonCloud to create a Charge Error for your Consignment. This guide provides a process for working through and clearing the Income Charge Errors in a way that corrects the system so the same charge error will not occur next time.


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Consignment Charge Error Report

This report provides bulk information about which Consignments have Charge Errors. It can be run from within the Invoices screen.