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How to reset your CartonCloud Connect Password

Table of Contents 

Purpose

To reset your CartonCloud Connect password. See Printing from CartonCloud (Printer Setup) for more information on printer and CartonCloud Connect setup. 

Please note that your CartonCloud Connect password is different to your CartonCloud app password. 

How to rest your CartonCloud Connect Password 

NOTE: Your password for CartonCloud Connect is different from your password for CartonCloud itself. 

If you need to reset your password please follow the below steps (you must have Administrator permissions to CartonCloud to complete the below steps). 

  • Type in Organisation Settings in the Search for anything bar at the top of the application. 
  • Select the Features & Options tab within Organisation Settings. 
  • In the Printing Configuration section, click the Reset Password button. 
  • A screen will be displayed showing the email address and a randomly generated password you need to enter into CartonCloud Connect.