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Accepting your Invite for Dock Management

Table of Contents

Dock Management is a paid CartonCloud application. Contact the CartonCloud support team for pricing and access.

Purpose

Your dock management workspace is invite-only. An administrator at your organisation sends invites from Settings → Users, and you'll receive an email with a personal invite link.

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Accepting your invite

  1. Open the invite email and click Accept invite. You'll land on the sign-in page with your organisation's name shown, confirming you're joining the right workspace.
  2. Create your account using the email address the invite was sent to. You can sign up with a password or use Google sign-in.
  3. Once you're in, you'll land on the calendar — the home screen for everything that happens at your docks.

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Your role

Your administrator assigned you one of three roles when they invited you:

Role

What you can do

Viewer

See the calendar, bookings, and the Today board

Operator

Everything a viewer can, plus create, edit, and check in bookings

Admin

Everything an operator can, plus settings: warehouses, docks, working hours, carriers, users, and integrations

If something in this guide isn't visible to you, it's likely a permissions difference — ask your admin.

Didn't get the email?

Check spam first, then ask your admin to re-send the invite from Settings → Users. Invites are tied to your exact email address, so make sure they used the right one.