MYOB - Error! OrderConvertedToInvoice:Order
Table of Contents
The error message
When uploading a CartonCloud invoice to MYOB you receive the following error message -
Error! OrderConvertedToInvoice:Order should be in open status to convert to an invoice; Order.UID.
Reasons for why the error occurred
The error is usually seen when the MYOB order has already been updated to invoice status but the CartonCloud invoice still shows the MYOB order a 'Order'.
How to resolve the error
You can either:
- Delete the MYOB invoice and re-create/re-upload it via CartonCloud.
- Delete both the MYOB and CartonCloud invoices and create entirely new invoices with the same charge entities associated with it.