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Cin7 Core (formerly known as DEAR) Requirements

Table of Contents

 

Integration Requirements 

If you have decided you would like to integrate CartonCloud with Cin7 Core, we require you to send through an integration request via CartonCloud Help with the below information. Pricing will be provided upon sending through your request.

 

Requirements from the CartonCloud Tenant (the 3PL, owner of the CartonCloud account) 

  • The customer the integration is for must be set up in CartonCloud
  • The customer must have products set up and the product codes must align with the customer’s product codes in Cin7 Core.
  • Please confirm:
    • If a two way integration, which status (Packed or Dispatched) in CartonCloud will be the trigger for the Cin7 Core order to be marked as completed.

 

Requirements from the Cin7 Core account holder 

  • Complete and submit a CartonCloud Integrations Request Form.

  • Please consider which status (Pick Authorised, Pack Authorised or Shipment Authorised) in Cin7 Core you would like us to use to trigger the order to be sent to CartonCloud.

  • Please advise your CartonCloud Tenant (the 3PL provider)
    • To ensure all the SKUs to come from Cin7 Core align with the product SKUs in CartonCloud
    • Please advise if any filtering business rules are required for orders.
    • If you have non-pickable items to be filtered out
    • If you have Batch/Lot, Expiry Date, or Partial Fulfilment requirements
    • If orders will be going to addresses outside of Australia
    • An email address where notifications can be sent to if an order does not successfully import to CartonCloud
    • Any specific requirements you have in detail
  • Please note that CartonCloud generally works with the Cin7 Core integration partner to work through requirements for dispatched status and tracking to go back to Cin7 Core.