Cross Customer Picking
Table of Contents
Purpose
Cross customer picking allows any product (regardless of Customer) to be added to any Sale Order. This is useful if you have Customers in your warehouse that share products.
For example, if you have two Customers and each has one Product:
Customer A → Leg of Ham
Customer B → Balloons
Normally, CartonCloud would prevent you from creating a Sale Order for Customer B and adding a Leg of Ham to it. However, by turning on Cross Customer Picking you're enabling this functionality. With Cross Customer Picking, any product can be added to any Sale Order.
Considerations
Turning on this setting will be applied to every Customer in your tenancy. This means, that any product for any customer will be able to be added to any Sale Order.
How to turn on Cross Customer Picking
- Navigate to More > Organisation Settings.
- Select the Warehouse tab.
- Scroll down to Cross Customer Picking and enable Allow adding any customers stock to any Sale Order.
- Click Save.