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Advanced Documents

Table of Contents

Note: All accounts are able to trial Advanced Documents for free until April 2026. After this, only accounts with WMS Premium will maintain Advanced Documents, and all other accounts will switch to Essentials Documents. 

For more information on WMS Premium and to upgrade your account, please reach out to our Service Desk team here.  

Purpose

Documents allow mobile and web app users to attach images, video and comments to Purchase Orders as they are received and verified. This enables warehouse workers to provide photo (and video) evidence of received goods, highlighting issues such as damages, and selectively share these with customers. Documents is split into two tiers, Essentials (available in all WMS plans), and Advanced (available through Warehouse Premium). 

How to use Documents

Please see:

The difference between Advanced and Essentials Documents 

Advanced Documents provides additional capability for higher resolution images, significantly increases the number of attachments per document, provides additional storage capacity and adds other timesaving enhancements.

The detailed differences between the two are outlined below: 

Essentials Documents

Advanced Documents

Max 6 images per Document

Max 100 images per Document

Images are always compressed (POD resolution ~700 kb/image)

Default to full-resolution

Compression options available via settings*

Max attachment size 1mb

Max attachment size 500mb

 

Video support

Multi-photo mode

Deleted Documents and attachments cannot be restored

Deleted Documents and attachments can be viewed and restored by non-customer roles*

10gb included storage

100gb included storage

 

Image Metadata - date, time and location Information (where available)

Multi-photo mode

Multi-photo mode saves you time by allowing you to rapidly take multiple photos without having to close and reopen the camera.

Video Support

Like attaching Photos to documents, videos can also be taken and added to documents.

Image Metadata

When uploading an image to a Document on the web app, if date, time and location Metadata is available, it will show against the file.