CartonCloud can be configured to send emails to Administrators and Operations staff when certain events take place. Some example events are customers importing a new Sale Order or Purchase Order or Consignment Errors being produced by Drivers.

This means you don't have to constantly monitor CartonCloud for new data, as you can configure these notifications to let you know.

It should be noted that if you have a large number of active customers this could cause a high volume of emails to be sent to the email you set up within this article.

Step-by-Step Guide 


To begin, search for "Notification Settings" in the Search for Anything! bar.

On this page, select +Add Email Address.

A window will pop up prompting you to enter the name and email address of the person to receive notifications.

Once finished, select Create.

On the next page select the notifications you wish to receive.

For example, if I wanted to be notified whenever Sale Orders are loaded into the system (either via the web, or via files uploaded/emailed in), but I don't want any notifications about Purchase Orders, I would select the below options.

Once finished making changes, select Save.

You will now be able to see the settings have been applied by navigating back to the main Notification Emails page.


Example Notification Emails

Below is an example email for each notification type available.

Sale Order Successfully Imported

Purchase Order Successfully Imported

Sale Order Approved (Approved by a Customer. This will not trigger by an Administrator approving the Sale Order)

Purchase Order Approved (Approved by a Customer. This will not trigger by an Administrator approving the Purchase Order)

Manifest Approved (Approved by a Customer. This will not trigger by an Administrator approving the Manifest)

New Consignment Error Created Notification (Filtered)