Some Organisations choose to provide their customers with a number of free storage days prior to storage charges applying. This is often when goods are received into a warehouse and potentially will be collected quickly. As an incentive for the customer to arrange a quick collection a few storage free days will be provided, however, if the goods are not collected within that period then the customer will be charged storage in the usual manner. This functionality enables the configuration of storage free days against a customer charge. Therefore all customers that belong to that customer charge will be provided those storage free days. 

To work through an example, if a customer has 3 storage free days and the storage week commences on a Sunday, then if ALL the products were received on a Monday and ALL collected by Wednesday then they would not be charged storage, however, if the customer only collect some or All on the Thursday, then the customer would be charged for the weeks storage as per normal. A different example would be if the goods were received on a Friday and collected on the following Monday, they would not get charged for the first week as the storage free days carried them over to the next week. 

You can find the setting for Storage Period Free Days on the Details tab of a Rate Card, under the storage heading as below.

To enable Storage period Free days, navigate to Rate Cards, find the Rate Card you want to modify and select Edit.

Scroll down until you get to the Storage section and at the bottom of the list you will find the Storage Period Free Days setting. The default for this setting is  0 (no storage period free days) so adjust it to the number of free days you wish to apply to your storage periods for all Customers on that particular Rate Card.