Purpose

With 'Use Highest Charge' enabled, only the highest charge returned within a charge group will be applied to the Consignment. 

With 'Use Highest Charge Group' enabled, the value of each Charge Group will be compared against each other and the Charge Group with the highest value will be applied to the Consignment. 

Benefits

  • You will not need to make manual calculations to determine which charging method will return the highest charge. 
  • Allows flexibility in your charging methods, as you do not have to select only one charging method. 

Use Case Example

Use Highest Charge: 

For example, if you want to charge delivery on either the spaces or pallets, depending on what cost is greater you can enable 'Use Highest Charge'. This means, depending on what charge type brings back the highest charge that method will be utilised.

Use Highest Charge Group:

With Use Highest Charge Group enabled, CartonCloud will compare the value from Charge Group 1 to Charge Group 2 and the one with the highest value will be applied to the Consignment. In the below example, Use Highest Charge has also been applied which means that the highest value within Charge Group 1 will be compared to Charge Group 2.

If you have 7 pallets (which takes up 3 spaces):

Charge Group 1:

  • $5 x 7 pallets= $35
  • $7.5 x 7 pallets = $52.50 

Therefore, the spaces rate of $52.50 will be used to compare against the value from Charge Group 2. 

Charge Group 2:

  • $20 flat fee 

Charge Group 1 has the highest value and will be the Charge Group applied to the Consignment. Charge Group 2 will not be applied to the Consignment. 

How to enable 'Use highest charge'

  • Navigate to the Rate Cards page by typing Rate Cards into the Search for anything bar.
  • Select the relevant Rate Card.
  • Select the Transport Rates tab.

  • Select the relevant Transport Rate or if creating a new rate select +Add Rate
  • Scroll down to the relevant Charge Group or create a new Charge Group by selecting Add Charge Group at the bottom of the page. 
  • Select the three vertical dot icon within the Charge Group you wish to apply 'Use highest charge'.
  • Enable Use highest charge by selecting the slide toggle. It will turn green once it is enabled. 

  • When charges are calculated for the Consignment, only the highest charge will be utilised. 

How to enable 'Use Highest Charge Group'

Note, if you are using 'Use Highest Charge' in conjunction with 'Use Highest Charge Group', the charge returned from the Charge Group with 'Use Highest Charge' enabled will be the value compared to the other Charge Groups. 
  • Navigate to the Rate Cards page by typing Rate Cards into the Search for anything bar.
  • Select the relevant Rate Card.
  • Select the Transport Rates tab.

  • Select the relevant Transport Rate or if creating a new rate select +Add Rate
  • Select the three vertical dot icon above the Charge Groups and select Use Highest Charge Group

  • Scroll down to the bottom and select Save

Video Overview