One of the most critical things for any business is communication, and in the digital age this means integrations.
Being able to get your data into and out of your WMS/TMS is critical, and CartonCloud can help in a variety of ways depending on your and your customer's needs.
If a system can export or import a file, the chances are good that we can integrate with that system in one way or other, with varying levels of automation. Depending on the system, the options only get better from there.
Don't worry if things here look too technical, our on-boarding and support team will help you get setup (contact support).
For details on the list of Available Integrations (out-of-the-box)
Entering data manually into your WMS/TMS is not only time consuming, but also error prone. CartonCloud automates this process so you have consistent and zero effort data entry into your system.
This is currently the most common way of getting data into CartonCloud. Your customers provide you with a file containing details of orders/consignments and these are automatically processed and entered into CartonCloud. Your customers can send data in the standard CartonCloud format, or we can take care of configuring a custom parser for your customers own data format so they don't need to change a thing. File formats we can currently support with our custom parsers are Excel, CSV, Text and XML. To request a custom parser, please raise a support ticket. If you want to get technical, this is the kind of parser fields data we can process.
Your customers simply email through their orders/consignments in the agreed format and CartonCloud takes care of the rest.
FTP File Transfer
For customers who prefer to send files directly to our server, we can host a FTP server for them to upload their files for automated processing. It's also possible for CartonCloud to fetch files from your FTP servers as well.
If you utilise other systems which provides API integrations with CartonCloud, or have your own IT development team, its possible to send data directly to CartonCloud via our secure API. We are continuously adding to our API capabilities and further details can be found here.
Zapier is a third-party integrations platform that provides a way of connecting web apps automatically. We've developed connections from Zapier into CartonCloud, so if Zapier also supports getting data out of your or your customer's system, we can easily connect the two together for you. Zapier already supports integrations with hundreds of other applications including many e-commerce platforms. Please contact technical support to get a "zap" set up.
Please checkout our Zapier Integration FAQ for a range of frequently asked questions around how Zapier works with CartonCloud.
When something happens to an order/consignment in CartonCloud we can trigger notifications and/or data to be sent out. Eg.
- When a consignment is delivered
- When a sale order is dispatched
The simplest kind of notification emailed out to yourself or your customers.
When integrating with other systems, email is not the most robust mechanism. As such, CartonCloud can also generate files in Excel, CSV, Text or XML and save them to our FTP server for your customers to download. We can also put files on to your customers FTP server as well.
The preferred mechanism for system to system notifications, a "webhook" can be configured so that CartonCloud immediately notifies your or your customer's system about the change in order/consignment status. Check with your IT team to see if your system can support this. As part of our continuously improving API capabilities further details can be found here.
Third Party Services
We are currently working with a number of third-parties to bring additional out of the box integrations to CartonCloud. If there are specific systems you would like to see integration for, please let your sales person or on-boarder know about your requirements so we can take this into consideration as part of our road map planning.
Custom Integrations / EDI
We are continuing to build up our standard integration capabilities above, so hopefully you won't need any custom integrations. However, if you do need our assistance to build custom integrations, we can get one of our business analysts to investigate your requirements and document scope (paid service), after which can provide a quote and schedule for the development work. This can include proprietary systems integrations or industry standard integrations such as EDIFACT.
Our on-boarding and integrations teams are here to fully support your system connectivity needs and details of our pricing structure can be found here.