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Looking for a fun, challenging career on the Gold Coast? We're always on the lookout for more people to join our team. Check out our available roles below, or get in contact if you think you have what it takes to work here.




Why work with us?

CartonCloud is rapidly expanding due to achieving year-on-year growth in excess of 100%.


What you can expect from us

A quiet, but intense and challenging environment. Our CEO and staff work incredibly hard, and incredibly quickly. The team leads here are 10xr's and we're not willing to compromise on anything less from the staff they manage.

We have sizeable equity options with key staff members to further engagement and ensure they have some skin in the game. However, these are only discussed after we've been able to determine someones aptitude and ability to accept responsibility (responsibility ownership is a key metric here).

We offer competitive salaries and are based in the Gold Coast and have nice offices based in Burleigh Heads.

We're growing really quickly. The company you join today will be very different from the company in 6 months time (just ask any staff member who was here 6 months ago).

We encourage people to talk about, and laugh about their mistakes. We have cookie jar that names go in if you make a mistake that's deemed worthy - then on Friday we draw out one lucky winner. Most of the time it's the CEO who gets drawn as he makes more mistakes than anyone else.

Overall, it's a tough gig, but we all have fun putting in the work. We laugh about the mistakes, post a constant stream of memes on our slack channels, eat lunch together and do things on Fridays like head down to the beach and play Volleyball, put on an afternoon BBQ, bring in a Masseuse or sit down in the downstairs den and watch the Silicon Valley TV show together over a beer. Obviously we don't play volleyball every week, but we try to get out to celebrate the milestones.


Not on the Gold Coast? Consider relocating!

  • Beaches, rainforest and sunshine all year round
  • Affordable property market and lower cost of living than the major cities
  • Family-friendly environment with high-class schools and universities
  • Endless choice of outdoor activities



Right now we're not looking to take on any developers who are working remotely. We want the core team to be under one roof to keep things moving ahead at the fastest pace possible.


What kit will I get when I join?

  • Macbook Pro 13, 15 or a comparable Windows laptop if you prefer (ie: HP Spectre, Dell XPS 13 etc), carry case, additional charger etc.
  • Another 2 x 27" UHD monitors (we're all rocking the 3-screen setup).
  • Steelseries 9H headset
  • Very comfortable chair

What software do we use?

Our software architecture is documented publicly here: Software Architecture

All devs use:

  • Vagrant
  • Git / GitHub
  • JIRA / Confluence
  • Postman

PHP Devs stack / software applications:

  • PHPStorm or IntelliJ
  • LAMP - Linux (via Vagrant), PHP5, MYSQL, Apache
  • CakePHP 2.X as our underlying framework
  • Node.js
  • React w/ Reflux
  • PHP Unit

iOS Devs stack / software applications:

  • Xcode
  • Objective-C
  • React Native
  • SQL lite

Android Devs stack / software applications:

  • Android Studio
  • Java
  • React Native
  • SQL lite

How to apply for a role with us

To apply for any role with us, please email your Cover Letter and CV to: jobs@cartoncloud.com.au

Roles Available


SaaS Technical Writer 

See this job on Seek


Calling technical writing superstars!

An exciting opportunity exists to join our awesome team in the Gold Coast for a talented SaaS Technical Writer. This is a chance for you to apply your excellent communication skills in a rapidly growing SaaS company in the huge and growing logistics industry. Our web and mobile-based logistics software offer our customers incredibly simple yet powerful solutions, but the software itself is rich and complex and has plenty for you to sink your teeth into.


About CartonCloud

Small business keeps the world turning – it’s the lifeblood of the global economy. Here at CartonCloud, we are all about people and making life easier for our customers. We focus on streamlining and automating the complexities of the logistics industry to make it easier for small and medium businesses to grow to their full potential. With us, you have the opportunity to make a huge impact on the fortunes of hundreds of businesses, and more importantly the lives of thousands of people.


The role

As part of an established customer success team, you will be key in the updating and production of documentation for new and existing clients on a global scale. This is a new role within the team, with a lot of existing documentation (which you can view at help.cartoncloud.com), so we are looking for you to set the standard and ensure everything is documented to the highest quality.  The role will really allow you to take ownership of your work and be a significant contributor to the development team and company overall.


Your responsibilities will include:

  • Work with project and internal teams to understand documentation requirements;
  • Produce new and update existing technical documentation for existing software applications and processes;
  • Write documentation targeted at multiple audiences, such as developers, clients, application support staff, consultants, trainers and for public distribution (online);
  • Ensure consistency across the documentation in both tone and structure that is accessible to a range of personas;
  • Provide an overflow resource to Customer Support as and when required (more detail below).

A lot of our content is written, however, we are a modern software company and we utilise a range of mediums, especially video, which will be incorporated into the documentation library. Your role will include helping set the requirements for this content, and incorporating it effectively, but not producing it (unless you want to!). You can view some examples of Tony's Tips.

The vast majority of the role will be technical writing, which relies on developing an excellent understanding of our customer’s needs, especially in the initial setup and ongoing customer support. This would involve working closely with our teams in both of these areas, but also being able to step in and assist with managing the Customer Support queue as and when required (for example, covering staff leave or extra busy periods). This is expected to be a minor part of the role, but in our dynamic growing team, everyone is expected to contribute to overall success.


About you

The ideal candidate will have:

  • Strong technical writing experience, specifically in the creation of feature/functional and integration specifications and ability to prepare written work that is well constructed, easily understood;
  • Well-developed interpersonal skills including interviewing, listening and understanding technical specifications;
  • Ability to translate moderately technical information for non-technical stakeholders;
  • Industry (any of logistics, supply chain, warehouse, transport) experience will be highly desirable;
  • Demonstrated ability to generate effective content with a range of personas in mind, from white to blue-collar;
  • Have a genuine passion for seeing and contribute to customer success, including being comfortable dealing with customers directly.

Most of all though, we are looking for someone who is driven, adaptable and willing to learn. We ask that you enjoy your work, add value and, just as importantly, stay humble. Attitude and application are key, we have a great mix of operational experts and software geniuses for you to leverage.


The other stuff

It’s a permanent position with a competitive salary plus super based on experience. Tertiary qualifications preferred, however industry experience and equivalent experience will be considered.

We will support your desire for continual learning and training to help you flourish. We have been growing rapidly over the last few years and have no intention of slowing down, so there will be loads of opportunities, both domestically and internationally.

This is a Gold Coast position and definitely requires the ability to either commute or relocate here. Just in case the beach, rainforest and sunshine all year round weren’t enough to convince you (and the endless choice of outdoor activities), it is also an affordable property market with a lower cost of living than the other major cities in a family-friendly environment with high-class schools and universities.

Software Developer

See this job on Seek


An exciting opportunity currently exists to join our awesome team in the Gold Coast for a talented Software Developer; a chance for you to apply your technical knowledge to real-world business challenges.


The role

The successful candidate will have a desire to not only implement new features and improvements to the existing software, but to work with the support and operations team on understanding customer roadblocks and requirements to ensure they become successful users of the system. Your responsibilities will include:

  • Development of our large, ERP-style Transport and Warehouse Management System
  • Cross-training across multiple technologies (PHP, Java, React) and applying your new
    skills when working with the rest of the development team to produce great new features,
    refactor old code, enhance APIs and implement further automated testing.

  • Liaising with our operations and support team to identify client requirements and assisting with trouble-shooting
  • Providing customer support
  • Developing and improving public documentation of the software’s functionality and features, as well as internal documentation around processes and applied technology
  • Taking part in daily standups and regular team-wide meetings to discuss current and upcoming tasks
  • Reporting to the team and stakeholders on progress, timelines and road blocks


About you

The ideal candidate will have:

  • Graduate / Junior / Mid-level Software development experience in either PHP, Java or React - while we value previous experience, we are happy to consider enthusiastic and talented graduates or juniors
  • Strong, clear and well-organized written and oral communication skills
  • Desire and ability to learn, understand and explain the technology behind CartonCloud
  • Self-motivation with an agile mindset (Jira, Sprints, Scrums) 
  • A love for challenging tasks and working out solutions to tricky problems (with the help of the rest of the team)

You are a creative thinker with strong analytical and problem-solving skills. You also possess the ability to work independently under minimal supervision effectively. You will need to take ownership, accountability and initiative to be successful in the role.

Most of all though, we are looking for someone who is driven, adaptable and willing to learn. We ask that you enjoy your work, add value and, just as importantly, stay humble.


The other stuff

It’s a permanent position working on a complex software engineering project,  with a competitive salary plus super based on experience.

We will support your desire for continual learning and training to help you flourish. We are always open to new ideas, processes and technologies and value everybody’s input. Moreover, we have been growing rapidly over the last few years and have no intention of slowing down, so there will be loads of opportunities, both domestically and internationally. 

This is a Gold Coast position and definitely requires the ability to either commute or relocate here. Just in case beach, rainforest and sunshine all year round wasn’t enough to convince you (and the endless choice of outdoor activities), it is also an affordable property market with a lower cost of living that the other major cities in a family-friendly environment with high-class schools and universities.

Mobile Developer (iOS / Android)

See this job on Seek


An exciting opportunity currently exists to join our awesome team in the Gold Coast for a talented Software Developer; a chance for you to apply your technical knowledge to real-world business challenges.


The role

The successful candidate will have a desire to not only implement new features and improvements to the existing software, but to work with the support and operations team on understanding customer roadblocks and requirements to ensure they become successful users of the system. Your
responsibilities will include:

● Maintaining, improving and expanding our existing native iOS app (and assist with Android development)
● Designing, architecting and implementing exciting new features as part of the mobile team
● Working with the wider development team (PHP, Java, React) to produce great new features, enhance APIs and ensure alignment between the web and mobile applications
● Liaising with our operations and support team to identify client requirements and assisting with trouble-shooting
● Developing and improving public documentation of the mobile app functionality and features, as well as internal documentation around processes and applied technology
● Taking part in daily standups and regular team-wide meetings to discuss current and upcoming tasks
● Reporting to the team and stakeholders on progress, timelines and road blocks 


About you

The ideal candidate will have:

● Several years of professional iOS development experience in Objective-C and Swift. While we are excited to be moving to Swift in the near future, the majority of the native iOS app is written in Objective-C. Therefore we need someone in this role who is happy to spend time in legacy code, while developing new features in Swift
● Ideally some Android experience, or willingness to up-skill in this area 
● Skills in UI/UX and software design
● Strong, clear and well-organized written and oral communication skills
● Desire and ability to learn, understand and explain the technology behind CartonCloud
● Self-motivation with an agile mindset (Jira, Sprints, Scrums)
● A love for challenging tasks and working out solutions to tricky problems (with the help of the rest of the team)

You are a creative thinker with strong analytical and problem-solving skills. You also possess the ability to work independently under minimal supervision effectively. You will need to take ownership, accountability and initiative to be successful in the role.

Most of all though, we are looking for someone who is driven, adaptable and willing to learn. We ask that you enjoy your work, add value and, just as importantly, stay humble.


The other stuff

It’s a permanent position working on a complex software engineering project,  with a competitive salary plus super based on experience.

We will support your desire for continual learning and training to help you flourish. We are always open to new ideas, processes and technologies and value everybody’s input. Moreover, we have been growing rapidly over the last few years and have no intention of slowing down, so there will be loads of opportunities, both domestically and internationally. 

This is a Gold Coast position and definitely requires the ability to either commute or relocate here. Just in case beach, rainforest and sunshine all year round wasn’t enough to convince you (and the endless choice of outdoor activities), it is also an affordable property market with a lower cost of living that the other major cities in a family-friendly environment with high-class schools and universities.

Job title: Business Development Manager


See this job on Seek


About CartonCloud

Small business keeps the world turning – it’s the lifeblood of the global economy. Here at CartonCloud, we are all about people and making life easier for our customers. We focus on streamlining and automating the complexities of the logistics industry to make it easier for small and medium businesses to grow to their full potential. With us, you have the opportunity to make a huge impact on the fortunes of hundreds of businesses, and more importantly the lives of thousands of people.

Position Description

As the CartonCloud product continues to grow and service an increasing addressable market, we are looking to add an additional salesperson to increase the bandwidth of the team. 

Position Objectives

  • Increase the number of leads being generated on a monthly basis through consistent outbound prospecting activities.

  • Increase overall sales performance, both in terms of number of deals and total revenue. 

  • Maintain ‘sweet spot’ focus for sales team and ensure smooth transition to Onboarding for long term customer success.

Your responsibilities will include

  • Deliver set sales and revenue targets. 

  • Generate leads through outbound outbound sales activities, including cold calls and emails as well as follow up inbound leads and referrals. 

  • Develop an in-depth understanding of the CartonCloud software application and stay updated as new features and updates are released.

  • Work with the existing sales team to develop a strong understanding of our target market and conduct further market research to identify appropriate prospects for outbound sales activities. 

  • Scope the requirements of prospective customers to ensure that their needs can be appropriately met by the existing functionality in CartonCloud, ensuring a successful implementation and customer experience. 

  • Conduct remote sales presentations with prospective customers involving a demonstration of the software tailored to their requirements. 

  • Work with the existing sales team, onboarding team and your own efforts to utilise existing customer network to generate further referral leads 

  • Work closely with the onboarding team to ensure a smooth transition of new clients to implementation 

  • Provide valuable feedback to other business functions (product development, sales, support) 

  • Participate in a high-performance sales team through the excellent use of HubSpot CRM to records contacts, activities and opportunities and other business processes as required

We have been growing rapidly over the last few years and have no intention of slowing down, so there will be loads of opportunities as we continue to dominate the SME market.

You will be the second full time person in the sales team (currently ~1.3 FTE) which is expected to double in size again in the next 18-24 months, and you’re getting in at the ground floor.

Key Role Challenges

  • Gaining familiarity with the warehouse and transport industry quickly (if not already possessed)

  • Understanding the functionality of the software

  • Understanding business requirements of each customer and building the value that can be created by the CartonCloud application

Experience & Skills

The ideal candidate will have

  • Excellent verbal and written communication skills;

  • Ability to communicate and sell to both blue and white collar personas 

  • Experience selling solutions and demonstrating software solutions 

  • Background or familiarity with logistics is highly desirable 

  • Demonstrated ability to meet sales targets

  • Demonstrated ability to effectively conduct outbound sales activities 

  • Fast learner and desire to be successful in a dynamic software company

Tertiary qualifications preferred, however relevant experience will be considered. 
Experience selling and demonstrating software solutions is a must. 
Supply-chain and logistics industry experience and equivalent experience will be considered favourably but is not essential

Traits of Successful Employees

You’ll be working with a dynamic team all of whom are emotionally invested in the business.
We aim to support and promote a positive, inclusive workplace. One in which the talent and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work. 
In general, successful employees at CartonCloud are usually self-driven and highly motivated. They aren’t looking for a routine job where they go through the motions. 
Most of all though, we are looking for someone who is driven, adaptable and willing to learn. We also ask that you enjoy your work, add value and, just as importantly, stay humble.
Year Founded: 2012

Social Media Sites

https://www.cartoncloud.com/
https://youtu.be/2Bz5ftVbm28
https://www.facebook.com/cartoncloudapp/
https://www.linkedin.com/company/cartoncloud/

Management Style

Your direct manager will assist you in getting up to speed in the CartonCloud application and ensure that you are quickly familiar with the industry. 
You won’t be micromanaged, you will be supported to ensure that you are able to be successful in the role. If you deliver the results, you will be given freedom to operate and set your own agendas.

Key Team Values

In the sales team, communication is key. Working closely with the marketing team, onboarding team and customer support team is essential to being successful in the role, as is ensuring first class record keeping in our CRM (Hubspot).
We aren’t a sales at all costs organisation - we focus on ensuring fit and value for all customers. But just as important in the sales team is a hungry attitude and a desire to find and close deals.

Key Team Strengths

We are excellent at taking the time to understand our customers’ requirements and ensuring that CartonCloud will deliver value to make them a successful customer, both for the rest of the business (onboarding/support) and for both of our bottom lines long term. 
We build strong relationships internally and with our customers that assist smooth sales and strong referrals. 
We are constantly refining our messaging and sales process, trying to improve our ability to target and convert our customers.



Don't suit our currently advertised roles?

Get in contact with us, let us know what you do, what you want to do, and why you think you'd be great here.
We're always on the lookout for great people to join our team regardless of their experience.

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