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Looking for a fun, challenging career on the Gold Coast? We're always on the lookout for more people to join our team. Check out our available roles below, or get in contact if you think you have what it takes to work here.




Why work with us?

CartonCloud is rapidly expanding due to achieving year-on-year growth in excess of 100%.


What you can expect from us

A quiet, but intense and challenging environment. Our CEO and staff work incredibly hard, and incredibly quickly. The team leads here are 10xr's and we're not willing to compromise on anything less from the staff they manage.

We have sizeable equity options with key staff members to further engagement and ensure they have some skin in the game. However, these are only discussed after we've been able to determine someones aptitude and ability to accept responsibility (responsibility ownership is a key metric here).

We offer competitive salaries and are based in the Gold Coast and have nice offices based in Burleigh Heads.

We're growing really quickly. The company you join today will be very different from the company in 6 months time (just ask any staff member who was here 6 months ago).

We encourage people to talk about, and laugh about their mistakes. We have cookie jar that names go in if you make a mistake that's deemed worthy - then on Friday we draw out one lucky winner. Most of the time it's the CEO who gets drawn as he makes more mistakes than anyone else.

Overall, it's a tough gig, but we all have fun putting in the work. We laugh about the mistakes, post a constant stream of memes on our slack channels, eat lunch together and do things on Fridays like head down to the beach and play Volleyball, put on an afternoon BBQ, bring in a Masseuse or sit down in the downstairs den and watch the Silicon Valley TV show together over a beer. Obviously we don't play volleyball every week, but we try to get out to celebrate the milestones.


Not on the Gold Coast? Consider relocating!

  • Beaches, rainforest and sunshine all year round
  • Affordable property market and lower cost of living than the major cities
  • Family-friendly environment with high-class schools and universities
  • Endless choice of outdoor activities



Right now we're not looking to take on any developers who are working remotely. We want the core team to be under one roof to keep things moving ahead at the fastest pace possible.


What kit will I get when I join?

  • Macbook Pro 13, 15 or a comparable Windows laptop if you prefer (ie: HP Spectre, Dell XPS 13 etc), carry case, additional charger etc.
  • Another 2 x 27" UHD monitors (we're all rocking the 3-screen setup).
  • Steelseries 9H headset
  • Very comfortable chair

What software do we use?

Our software architecture is documented publicly here: Software Architecture

All devs use:

  • Vagrant
  • Git / GitHub
  • JIRA / Confluence
  • Postman

PHP Devs stack / software applications:

  • PHPStorm or IntelliJ
  • LAMP - Linux (via Vagrant), PHP5, MYSQL, Apache
  • CakePHP 2.X as our underlying framework
  • Node.js
  • React w/ Reflux
  • PHP Unit

iOS Devs stack / software applications:

  • Xcode
  • Objective-C
  • React Native
  • SQL lite

Android Devs stack / software applications:

  • Android Studio
  • Java
  • React Native
  • SQL lite

How to apply for a role with us

To apply for any role with us, please email your Cover Letter and CV to: jobs@cartoncloud.com.au

Roles Available


3PL WMS/TMS Software Implementer / Onboarder / Trainer


Calling supply chain and logistics superstars!

An exciting opportunity currently exists to join our awesome team in the Gold Coast for a talented Onboarder; a chance for you to apply your industry knowledge to real-world business challenges.

 

The role

The successful candidate will have a desire to not only implement solutions for clients but to ensure they are getting the highest value from their technology investments through understanding and educating them. Your responsibilities will include:

  • Work with customers to create a personalised onboarding program
  • Provide remote installation, configuration, and training of the CartonCloud software to ensure customers find initial and long-term success leveraging our products.
  • Provide the above onsite when required by customers (the majority of our onboarding is done remotely through web conferencing, with minimal travel required)
  • Develop and maintain an expert level of knowledge of the CartonCloud software, related technologies, and integration strategies
  • Apply problem-solving skills and knowledge of the CartonCloud software to ensure a successful implementation and sustainability for clients
  • Analyse business processes of clients and provide workable solutions for CartonCloud to align with the business’ needs
  • Provide feedback to other teams within CartonCloud to document feature requests and assist in the bug resolution process
  • When required, support the sales team with the qualification of potential customers
  • Provide customer support
  • Develop and improve training documentation and processes as needed

 

About you

The ideal candidate will have:

  • Strong familiarity with the warehouse and transport industry, ideally as an operational lead within the 3PL space (minimum of 5 years), ability to understand common industry business practices in logistics and the related Information Communication and Technology environment
  • Experience as a super-user of Warehouse Management Systems and Transport Management Systems  
  • A passion to understand intimately and work with software products that help customers transform their business
  • Effective project and time management skills
  • Strong, clear, and well organized written and oral communications skills
  • Strong training or presentation skills
  • Desire and ability to learn, understand and explain technical concepts related to CartonCloud’s software to customers

You are a creative thinker with strong analytical and problem-solving skills. You also possess the ability to work independently under minimal supervision effectively. You will need to take ownership, accountability and initiative to be successful in the role.

Most of all though, we are looking for someone who is driven, adaptable and willing to learn. We ask that you enjoy your work, add value and, just as importantly, stay humble.

 

The other stuff

It’s a permanent position with a competitive salary plus super based on experience. Tertiary qualifications preferred. Supply-chain and logistics industry experience and equivalent experience will be considered.

We will support your desire for continual learning and training to help you flourish. We have been growing rapidly over the last few years and have no intention of slowing down, so there will be loads of opportunities, both domestically and internationally. 

This is a Gold Coast position and definitely requires the ability to either commute or relocate here. Just in case beach, rainforest and sunshine all year round wasn’t enough to convince you (and the endless choice of outdoor activities), it is also an affordable property market with a lower cost of living that the other major cities in a family-friendly environment with high-class schools and universities.

SaaS Technical Writer 

See this job on Seek


Calling technical writing superstars!

An exciting opportunity exists to join our awesome team in the Gold Coast for a talented SaaS Technical Writer. This is a chance for you to apply your excellent communication skills in a rapidly growing SaaS company in the huge and growing logistics industry. Our web and mobile-based logistics software offer our customers incredibly simple yet powerful solutions, but the software itself is rich and complex and has plenty for you to sink your teeth into.


About CartonCloud

Small business keeps the world turning – it’s the lifeblood of the global economy. Here at CartonCloud, we are all about people and making life easier for our customers. We focus on streamlining and automating the complexities of the logistics industry to make it easier for small and medium businesses to grow to their full potential. With us, you have the opportunity to make a huge impact on the fortunes of hundreds of businesses, and more importantly the lives of thousands of people.


The role

As part of an established customer success team, you will be key in the updating and production of documentation for new and existing clients on a global scale. This is a new role within the team, with a lot of existing documentation (which you can view at help.cartoncloud.com), so we are looking for you to set the standard and ensure everything is documented to the highest quality.  The role will really allow you to take ownership of your work and be a significant contributor to the development team and company overall.


Your responsibilities will include:

  • Work with project and internal teams to understand documentation requirements;
  • Produce new and update existing technical documentation for existing software applications and processes;
  • Write documentation targeted at multiple audiences, such as developers, clients, application support staff, consultants, trainers and for public distribution (online);
  • Ensure consistency across the documentation in both tone and structure that is accessible to a range of personas;
  • Provide an overflow resource to Customer Support as and when required (more detail below).

A lot of our content is written, however, we are a modern software company and we utilise a range of mediums, especially video, which will be incorporated into the documentation library. Your role will include helping set the requirements for this content, and incorporating it effectively, but not producing it (unless you want to!). You can view some examples of Tony's Tips.

The vast majority of the role will be technical writing, which relies on developing an excellent understanding of our customer’s needs, especially in the initial setup and ongoing customer support. This would involve working closely with our teams in both of these areas, but also being able to step in and assist with managing the Customer Support queue as and when required (for example, covering staff leave or extra busy periods). This is expected to be a minor part of the role, but in our dynamic growing team, everyone is expected to contribute to overall success.


About you

The ideal candidate will have:

  • Strong technical writing experience, specifically in the creation of feature/functional and integration specifications and ability to prepare written work that is well constructed, easily understood;
  • Well-developed interpersonal skills including interviewing, listening and understanding technical specifications;
  • Ability to translate moderately technical information for non-technical stakeholders;
  • Industry (any of logistics, supply chain, warehouse, transport) experience will be highly desirable;
  • Demonstrated ability to generate effective content with a range of personas in mind, from white to blue-collar;
  • Have a genuine passion for seeing and contribute to customer success, including being comfortable dealing with customers directly.

Most of all though, we are looking for someone who is driven, adaptable and willing to learn. We ask that you enjoy your work, add value and, just as importantly, stay humble. Attitude and application are key, we have a great mix of operational experts and software geniuses for you to leverage.


The other stuff

It’s a permanent position with a competitive salary plus super based on experience. Tertiary qualifications preferred, however industry experience and equivalent experience will be considered.

We will support your desire for continual learning and training to help you flourish. We have been growing rapidly over the last few years and have no intention of slowing down, so there will be loads of opportunities, both domestically and internationally.

This is a Gold Coast position and definitely requires the ability to either commute or relocate here. Just in case the beach, rainforest and sunshine all year round weren’t enough to convince you (and the endless choice of outdoor activities), it is also an affordable property market with a lower cost of living than the other major cities in a family-friendly environment with high-class schools and universities.

PHP Developer

See this job on Seek


An exciting opportunity currently exists to join our awesome team in the Gold Coast for a talented PHP Developer; a chance for you to apply your technical knowledge to real-world business challenges.


The role

The successful candidate will have a desire to not only implement new features and improvements to the existing software, but to work with the support and operations team on understanding customer roadblocks and requirements to ensure they become successful users of the system. Your responsibilities will include:

  • Development of our large, ERP-style Transport and Warehouse Management System
  • Working with the wider development team (PHP, Java, React, mobile) to produce great new features, refactor old code, enhance APIs and implement further automated testing.
  • Liaising with our operations and support team to identify client requirements and assisting with trouble-shooting
  • Providing customer support
  • Developing and improving public documentation of the software’s functionality and features, as well as internal documentation around processes and applied technology
  • Taking part in daily standups and regular team-wide meetings to discuss current and upcoming tasks
  • Reporting to the team and stakeholders on progress, timelines and road blocks


About you

The ideal candidate will have:

  • Graduate / Junior / Mid-level PHP development experience - while we value previous experience, we are happy to consider enthusiastic and talented graduates or juniors
  • Strong, clear and well-organized written and oral communication skills
  • Desire and ability to learn, understand and explain the technology behind CartonCloud
  • Self-motivation with an agile mindset (Jira, Sprints, Scrums) 
  • A love for challenging tasks and working out solutions to tricky problems (with the help of the rest of the team)

You are a creative thinker with strong analytical and problem-solving skills. You also possess the ability to work independently under minimal supervision effectively. You will need to take ownership, accountability and initiative to be successful in the role.

Most of all though, we are looking for someone who is driven, adaptable and willing to learn. We ask that you enjoy your work, add value and, just as importantly, stay humble.


The other stuff

It’s a permanent position working on a complex software engineering project,  with a competitive salary plus super based on experience.

We will support your desire for continual learning and training to help you flourish. We are always open to new ideas, processes and technologies and value everybody’s input. Moreover, we have been growing rapidly over the last few years and have no intention of slowing down, so there will be loads of opportunities, both domestically and internationally. 

This is a Gold Coast position and definitely requires the ability to either commute or relocate here. Just in case beach, rainforest and sunshine all year round wasn’t enough to convince you (and the endless choice of outdoor activities), it is also an affordable property market with a lower cost of living that the other major cities in a family-friendly environment with high-class schools and universities.


Don't suit our currently advertised roles?

Get in contact with us, let us know what you do, what you want to do, and why you think you'd be great here.
We're always on the lookout for great people to join our team regardless of their experience.

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