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CartonCloud can be configured to send emails to administrators and operation staff when certain events take place, such as any customer importing a new Sale Order or Purchase Order.

This means you don't have to constantly monitor CartonCloud for new data, as you can configure the notifications to let you know.

It should be noted that if you have a large number of active customers this could cause a high volume of emails to be sent to the email you set up within this article.

Step-by-Step Guide 


To begin, search for "Notification Settings" in the Search for Anything! bar.

To set up your notification email addresses, type "Notification Settings" in Search for Anything!


From here, select Add Email address.


Enter your name and email address.

On the next page, a list of the available notification you can receive is presented. 

Check through the options available and select the notifications you wish to receive.

For example, if you want to be notified whenever Sale Orders are loaded into the system (either via the web, or via files uploaded/emailed in), but don't want any notifications about Purchase Orders you would choose the below.

Once you have completed your selection. Click Save.

Now you will be able to see the settings applied from the main Notification Emails page.

Example Notification Emails

Below is an example email for each notification type available.

Sale Order Successfully Imported

Purchase Order Successfully Imported

Sale Order Approved (Approved by a Customer. This will not trigger by an Administrator approving the Sale Order)

Purchase Order Approved (Approved by a Customer. This will not trigger by an Administrator approving the Purchase Order)

Manifest Approved (Approved by a Customer. This will not trigger by an Administrator approving the Manifest)